Frequently Asked Questions

     
    1.  What is a discount rate?
    2.  What is the total cost to setup my account?
    3.  What cards will I be able to accept?
    4.  What if my credit is bad?
    5.  When do I get my FREE copy of CheckMAN?
    6.  When are funds transferred to my account?
    7.  Does it cost extra to accept Discover?
    8.  Does it cost extra to accept American Express?
    9.  Will I find a better service, or better product?
    10.  What if my application is declined?
    11.  What if I have other questions?
    12.  Do you charge a "Semi-Annual" fee?

    1.  What is a discount rate?
    A discount rate is the percentage of each transaction that you pay to your card processor for processing your credit card sales.  These fees are largely influenced by the percentage that Master Card and Visa charge us. 
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    2. What is the total cost to setup my account?
    Your only upfront cost will be the cost the Authorize.net Licensing fee which is $40.04, and your first month's gateway fee of $9.95... This will bring your minimal upfront cost to $49.99.  Keep in mind that there are other processors out there, even today, charging nearly $1000 for this exact same gateway.  If you choose additional processing services (such as Discover/Novus acceptance) your upfront cost may be slightly higher. 
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    3. What cards will I be able to accept?
    With a basic account, you will be able to accept MasterCard, Visa, and American Express.  There are minor additional fees for accepting Discover/Novus cards as well as others.  Please contact us for specific details.
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    4.  What if my credit is bad?
    Very few applications get declined. (And credit (or lack of) is not typically the reason).  If you have terrible credit, your discount rate/fees may be slightly higher, but most likely you will still get approved. About 99% of our applications get approved.
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    5.  When do I get my FREE copy of CheckMAN?
    After you submit your application, you will be given a link  where you can get your FREE copy of CheckMAN.  Or, if you choose to order the check paper with your merchant account, you will actually be shipped a full CheckMAN package with your merchant account application.   The registration fee on your copy will already be prepaid.
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    6.  When are funds transferred to my account?
    Funds are typically deposited to your account within 72 hours (business days) of batch settlement.
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    7.  Does it cost extra to accept Discover?
    Yes, If you would like to accept Discover, it will cost you basically an extra $50.  We charge you $25, and Discover / Novus will deduct an additional $25 right from your deposit account once it's set up.
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    8.  Does it cost extra to accept American Express?
    Not with us.  Other companies charge up to an extra $100 for processing of an American Express merchant application.  With us, the setup is FREE. American Express will charge you $5 monthly, as long as you don't do over $5,000/yr in American Express sales. If your American Express sales are over $5,000 annually, then you will be charged a percentage rate assigned by them.
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    9.  Will I find a better service, or better product?
    Probably not.  We stand behind our products and services.  Our prices are some of the most competitive in the country.  Your satisfaction is our number one goal.
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    10.  What if my application is declined?
    Very few applications get declined.  In fact for all distributors in your group, we have arranged with the bank and processor to offer a "Guarantee Issue" merchant account.  There are very few reason why you would not qualify for our "Guarantee Issue" account.   If you do get declined (very unlikely), we will immediately refund your money.  Your copy of CheckMAN is yours free to keep even if you should be declined.
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    11.  What if I have other questions?
    Please don't hesitate to contact us with any questions that you may have.  Just click here and you will find several methods of contacting us.
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    12.  Do you charge a Semi-Annual fee?
    No we do not..  Many credit card processors will charge a semi-annual "member fee" (some even charge a quarterly fee).  Capital Merchant Solutions, Inc does not do this.  Our processing bank does charge a nominal $45 annual membership fee.  This fee is assessed only one time each year.  Typically the fee is charged during your third processing month.
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Copyright © 2003, Capital Merchant Solutions, Inc. All rights reserved.
Registered MSP/ISO for BB&T, Westmont,IL & Agent of USMS, MSP of HSBC Bank,USA



31 July 2003
Capital Merchant Solutions, Inc announces the release of a brand new website www.PtiMerchantAccount.com. Never before has CMS offered such a low startup price to Independent Herbalife Distributors for a "Real-Time" Internet Based Merchant Account. This account will allow PTI websites to work in "Real-Time" with our processors. The days of key entering credit card numbers are over!

15 July 2003
CMS President, Christopher Nelson, had a phone conference with PTI founders, Steven & Debera Combs. During this call, it was decided that CMS will put together a "Real-Time" merchant account package that will be offered at a low startup price of $49.99.

Questions?
Don't hesitate to contact CMS. We are here to help you.
Ph: 1-877-495-2419